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Hand Embrace

THE ENQUIRY PROCESS SELF -ASSESSMENT

Complete the self-assessment and receive your own PDF report delivered instantly to your email inbox.

SOCIAL CARE TEMPLATES

FEE REVIEW TEMPLATE

Using the fee framework attached to this link, complete the details for each resident, home by home, (or service user, by each service). Whilst developed specifically for care homes, the same principles apply for DCA.

AWF CALCULATOR

Many providers use Average Weekly Fee (AWF) as a Key Performance Indicator. It can be a useful indicator of the performance of your business. However I have found that many managers do not know how AWF is calculated, or understand the effect admitting a resident can have on this target. I have put together a guide and calculator you can use. This can be found by following the link here

ROOM REVIEW TEMPLATE

This tool looks at a variety of different options that can be used to evaluate and rate each of your rooms to help you achieve the right fee for the right room.

TIME CALCULATOR FOR MANAGERS

Enter the estimated time (in minutes) spent on each task for each role. Add in any missing tasks in the Daily, Weekly, Monthly, Quartely, 6 Monthly or Annually sections.                                    
At the bottom you will see the total equivalent weekly hours, per role

DEPENDENCY BASED STAFFING HOURS CALCULATOR

A spreadsheet to calculate staffing hours based on resident dependency

MINUTES TEMPLATE

Your staff meetings should contain actions carried forward, and actions arising. Any ongoing actions can be carried forward onto the next Minutes Template

GENERAL BUSINESS TEMPLATES

TIME MANAGEMENT TOOL

The Eisenhower Matrix will help you manage your time more effectively. It should be used in conjuction with the blog article

COMPLAINTS LOG

A simple log to enable you to track complaints and produces instant charts to show Themes and Trends

FIND OUT MORE

I know it can be a little scary but filling in the enquiry forms just gets to mean we will have a nice chat. It may just be one of the most important chats you have ever had.

07511 867944

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